Ford Service Center in Redlands, CA
Service You Can Trust
Every Ford owner wants a shop that treats their truck or SUV like it actually matters, and that mindset shapes how our technicians approach each appointment at Ken Grody Ford Inland Empire. We know a vehicle is only as reliable as the team keeping it running, so our service department focuses on factory trained work backed by genuine parts and equipment built specifically for Ford models. Whether someone drives in for a routine oil change or a more involved repair, the goal stays the same: get it done right the first time.
Factory Trained Technicians Who Know Your Ford
Technicians in our service department work on Ford vehicles daily, which means they see the same electrical systems, transmissions, and drivetrains that come through our sales floor. That familiarity matters when a check engine light comes on or a routine inspection turns up something unexpected. Drivers who want a full rundown of what their Ford needs at each mileage interval can reference our general maintenance guide, which lays out service intervals so nothing gets missed. We also understand that handing over a vehicle for repair work means trusting a stranger with something you depend on every day, and we don't take that lightly.
- Sales:909-377-4590
- Service:909-351-3506
- Parts:909-377-1968
- Mon - Sat9:00 AM - 8:00 PM
- Sun9:30 AM - 7:00 PM
- Mon - Fri7:30 AM - 6:30 PM
- Sat7:30 AM - 3:30 PM
- SunClosed
- Mon - Fri7:30 AM - 6:30 PM
- Sat7:30 AM - 3:30 PM
- SunClosed
- Mon - Fri7:00 AM - 6:00 PM
- Sat7:00 AM - 3:00 PM
- SunClosed
Quick Lane for Fast, No Appointment Maintenance
Not every service need requires a scheduled visit, which is why our Quick Lane® location operates separately from the main service department for walk in customers. Oil changes, tire rotations, battery checks, and other routine tasks move through Quick Lane without the wait that a full appointment usually requires, and it services all makes and models, not just Fords. For anyone who prefers to plan ahead instead, our online service appointment scheduler lets drivers pick a time that works before they arrive, which you can find through our schedule service page.
Mobile Service for Fleet and Commercial Drivers
Commercial customers running a fleet often can't afford downtime, and our service department accounts for that reality. Ford Pro Mobile Service brings qualified technicians directly to a job site or fleet yard, so trucks and vans stay in rotation instead of sitting in a shop bay. Anyone managing a small business fleet can learn more about how this fits their operation through our Ford Pro Mobile Service page.
Genuine Parts and Current Service Offers
Repairs at our dealership use components sourced through our parts center, so replacement parts meet the same specifications the vehicle originally shipped with. Connected owners can also link their Ford through FordPass™ to track maintenance history and manage vehicle features from a phone. Current service and parts offers are updated regularly, so customers can see what's available before scheduling a visit rather than guessing at what a repair might involve.
Serving Redlands and the Surrounding Area
Drivers from Yucaipa, Beaumont, Highland, and Loma Linda make the trip to Redlands for our service bays on a regular basis, and most say the factory trained care is worth the drive. Ken Grody Ford Inland Empire operates as part of the wider Ken Grody dealer group, so the same service standards found here carry across the sister locations in Orange County and San Diego. That consistency gives area drivers one more reason to stick with a shop that already knows their vehicle's history.
Our service and Quick Lane teams are open Monday through Friday from 7:30AM to 6:30PM and Saturday from 7:30AM to 3:30PM for anyone ready to bring their Ford in.