Tina and Rene listened to what I wanted and they went out of their way to make it happen. Thank you. You've got a Great Team.
I had a very pleasant experience here. Chris the manager helped me source information relating to a used car which wasn’t listed on carfax which I appreciate. Rene was very courteous and friendly and Tina the finance manager had me in and out of her office in probably 20 minutes. There was a warranty on offer but she never pushed me to buy it yet gladly offered more info when I requested it. I drove 6 hours from Bay Area which can be a gamble for a used car but after bringing it back here and having it inspected I’m ...
No complaints. Great job Ken Grody Ford Redlands
I was put in touch with Lax, she is the Fleet Manager. I went in knowing what kind of Truck I wanted and what my budget was. This is the first purchase made entirely on my own, so she knew what I wanted and how special it was to me. LAX was so personal, she got me approved through Ford Financing, and most importantly got me the Truck I went in looking for. She did not deviate for what I was wanting or my budget. Lax really made the experience exceptional, very personal and she beyond professional, a wealth of ...
Ken Grody, especially Lax, went above and beyond in helping me. They were able to stay after close to conduct business with me. And they were quick with responses to my inquiries.
Update to my previous review: after going back and forth for several days with others, we were finally connected with Lax, and she was simply amazing. I cant say enough good things about her and her work ethic and customer service. Worked very hard to get us the best financing and deal possible, kept in touch, was straight forward, honest, didnt give up and made what seemed impossible, possible. She really made this deal happen and salvaged what would have been a terrible experience, turning into a very pleasant one. Thank you Lax from bottom of our hearts.Terrible service, ...
Chase Vogel in service is Amazing to say the leaseI had a problem with my sunroof an i was in an out in under 15 minutes
Good customer service and comfortable lobby
Lax, the internet fleet manager was amazing. She totally went above and beyond to make sure we were happy with our Ken Grody experience. I highly recommend you go see her for your next Ford purchase!!! Thanks again Lax
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