Customer Testimonials
I recently purchased my 2025 Maverick, and I couldn’t be happier with the experience—thanks to Fabian! From start to finish, he was professional, friendly, and incredibly knowledgeable. He took the time to answer all my questions, made sure I was comfortable with every step of the process, and went above and beyond to ensure I found exactly what I was looking for. Fabian made what could’ve been a stressful experience feel smooth and enjoyable. I truly appreciate his patience and dedication. Highly recommend working with him if you’re looking for excellent service!
Everyone who help me was very nice, they made it easy through the whole process. They answered all my questions and gave me all the information about the car. My overall experience was great.
People were friendly and helpful. There were no high pressure tactics. The finance process was easy and quick.
It was fast easy and people are very courteous professional. I would go there again like I have for years.
The folks at Ken Grody Ford in Redlands are top notch and it shows in everything they do. They made my recent visit there to purchase an SUV a truly rewarding experience. From the moment I arrived until the moment I left, I couldn’t have been treated any better. A special shout out to Mario and Mike for taking such good care of me, from making the paperwork a breeze to get through, to taking time to show me everything I needed to know to operate the vehicle. Great guys! I would highly recommend this dealership to anyone looking ...
Had an amazing experience buying my mew car . Wonderful place to shop Ford brand. Amazing customer service
When I decided to purchase a 2017 Ford Mustang, I wasn't sure how smooth the process would be. My visit to Ken Grody Ford Redlands completely changed my perspective on car buying, making it both fun and straightforward. I had the pleasure of working with a salesperson named Sarah who was enthusiastic and extremely knowledgeable. She understood what I was looking for and guided me through the selection without any pressure. It's rare to find such a seamless blend of professionalism and personal touch in car sales, and that’s exactly what I received at Ken Grody Ford Redlands. ...
Buying a 2019 Tesla Model 3 from Ken Grody Ford Redlands was an outstanding experience! From the moment I stepped into the dealership, I was treated with utmost respect and professionalism. Working with the Ken Grody Team, especially a salesperson named Isaiah, added so much value to my purchase decision. Isaiah was insightful, explaining all the high-tech features of the Model 3 in a way that was easy to understand. I left feeling confident and excited about my new car; I highly recommend this dealership for a straightforward and fulfilling car buying experience.
I finally found a competent Ford dealership. Thank you so much. Kevin, is my service advisor and a list of his qualities would be longer than the words in a dictionary. Kevin, is awesome, fantastic, wonderful, and the best service advisor. Anthony, is great and his work is impeccable. This time, when I brought my car in there was something wrong with the AC. I dropped it off on Tuesday and I was given the estimate that it would be ready on Friday. To my surprise and happiness, it was ready today Wednesday. I give the dealership five stars and ...
Was very professional and knowledgeable about the product I wish all my car buying experience was as good as the experience I had at Ken Grody Ford.
Seamless, friendly and pleasant process. I would highly recommend Ken Grody for your next vehicle!
What a great car buying experience I just had at Ken Grody Ford Redlands. From the moment I walked into the door they made me feel like family. Rene went completely out of his way to make sure that he did everything he could to give me all the options I needed for my purchase. I was in and out of the dealership in about 2 hours. The fastest I’ve ever bought a vehicle. Rene’s son Cristian was outstanding getting me the best warranty and coverage he could for my new truck. To make my experience even better they ...
Thank you for your kindness and being so helpful with helping me with my purchasie.
I recently purchased a car from Ken Grody Ford in Redlands and couldn't be happier with my experience. The entire process was smooth from start to finish, with the dealership staff being incredibly helpful and knowledgeable. What really stood out to me was the transparency and honesty during each step of the purchase; there were no surprises or hidden fees. The atmosphere at the dealership was welcoming and professional. I highly recommend Ken Grody Ford Redlands to anyone in the market for a new car.
I recently purchased a car from Ken Grody Ford in Redlands and couldn't be happier with my experience. The entire process was smooth from start to finish, with the dealership staff being incredibly helpful and knowledgeable. What really stood out to me was the transparency and honesty during each step of the purchase; there were no surprises or hidden fees. The atmosphere at the dealership was welcoming and professional. I highly recommend Ken Grody Ford Redlands to anyone in the market for a new car.
Yesterday I took my 2024 maverick in for a tire issue. Jeff who was my advisor for my vehicle got it into the shop and a technician assigned to it in an exceptional time. They replaced the tire and got me on my way in less than an hour. Amazing and a true testiment to their customer service they all strive for. Form service to parts thank you for taking care of me and my awesome maverick.
Amazing experience. Picasso and Sherif made the experience great without any xx. Made the deal without having to go to the dealer. Thanks again guys!
I had a very good experience at Ken Grody Ford and highly recommend them for your vehicle purchases
Rene, Mike, and Chris explained all the terms needed to get me the best trade in value and truck ourchase
Joe Picasso was great to work with!!!! He earned my business and was very professional!!!! Thanks Joe!
As a recent customer of Ken Grody Ford Redlands, I'm delighted to share my excellent car-buying experience. From the moment I stepped onto the lot, the atmosphere was welcoming, and the team was incredibly knowledgeable and eager to help. Their expertise and no-pressure approach made a huge difference, letting me take my time to find the perfect vehicle. I found not only a car that fits my needs but also gained confidence in it thanks to the detailed explanations provided. I highly recommend visiting them if you're in the market for a new or used car
I had a fantastic experience with Ken Grody Ford! JJ, Tommy and Savannah went above and beyond to help me find a vehicle that met my needs and stayed within my budget. They were attentive, friendly, and genuinely cared about finding the best deal possible for me. I never felt pressured or rushed, and they made sure I fully understood all my options. Thanks to their dedication, I walked away with a great car and a great deal. They also gave me top dollar on my Trade. Highly recommend Ken Grody Ford for anyone looking for a smooth, hassle-free buying ...
We really needed a bigger family vehicle and Fabian at Ken Grody Ford Redlands showed us options with kindness, patience, and was appropriately laid back yet intentional. We test drove several vehicles but enjoyed the process at Ken Grody. We found the Expedition to be a great family vehicle that would fit our family needs for many years. The only thing was Bench seats or captain chairs? We brought our car seats and stroller and Fabian made sure we were able to truly see ourselves in our vehicle. Buying a vehicle is not easy and to spend hard earned money ...
Muy accessible y atentos con el cliente, muy Clara la informaciòn,sinceros, el mejor dealer
It was a great experience. Rene was fantastic. Not only was he attentive to my needs he answered questions that I didn’t even think of. I highly recommend this dealership.
My experience at Ken Grody Ford Redlands was simply outstanding! From the moment I walked into the dealership, the ambiance was welcoming and the staff were incredibly helpful. I appreciated the no-pressure approach and truly felt that they were there to help me find the right car for my needs. They thoroughly walked me through the features and options, ensuring I understood everything before making my decision. I left with a great vehicle and am confident in recommending this dealership for a straightforward, pleasant car-buying experience.
I have a 2015 F150 2.7l ecoboost. While towing a 2300 lb trailer I lost turbos and got the code 0299 which means underboost condition. That particular code can mean quite a variety of issues so I decided to bring it to the dealer thinking they would have the best equipment to diagnose and fix the problem. I spoke to Chad (service rep) when I dropped my truck off. That was Thursday 7/19/24. Chad called the next day and said they'd have the parts in on Monday and my truck would be ready to be picked up on Tuesday. I called Tuesday. Chad ...
Ken Grody Redlands knocked it out of the park! Negotiations were easy and favorable. Isiah Siyam made the first impression and I knew right away I was going to buy the F150 Lariat. The deal (including trade in) was made remotely. The staff exceeded my expectations. Even the finance manager Cristian Mancia made signing easy and fun! I've never had such a gratifying car buying experience. I'll definitely look to Ken Grody Redlands for my next vehicle purchase. Class acts all around. Thank you.
Overall, a great group of down to earth people. Very honest, open to go over all the costs and for the first time, I drove off feeling I got the better deal. I will be bringing my family to Ken Grody Ford in Redlands California for their next car. Thank you Ken Grody Ford for your kind help with my purchase of a Ford Explorer! I hope you have a lot of great years to come! Keep up the good work, T.G., Anaheim Hills, July 3, 2024.
My experience at Ken Gordy Ford surprised me. The sales rep Sherif was personable and enjoyable to work with. I would highly recommend you contact him if you're in the market for a vehicle. I hadn't planned on buying my car that day, but the circumstances were such that everything fell into place, and both of us reached a deal that was agreeable to both of us. From the time we closed the deal with a handshake, until I drove the car off the lot, was probably around 1 hour. I had read a ton of comments from people ...
Worst experience at this Ken Grody Ford Redlands. They sell you a car, sign contract promising to be delivered in 3 days (moved from another place) and no word back. Its been a month. No update, no phone answering.
Ken Grody Redlands Ford Dealership, led by the remarkable Mario Miranda, surpassed all expectations! Mario's personalized attention and dedication made the entire car-buying process a joy. From the initial consultation to the final delivery, Mario's expertise shone through, ensuring that every detail was meticulously handled. His friendly demeanor and genuine care for customer satisfaction were evident at every interaction, making me feel valued and confident in my decision. Mario's commitment to excellence and his tireless efforts to exceed expectations set a new standard for customer service. With Mario at the helm, Ken Grody Redlands Ford Dealership is ...
I had an outstanding experience purchasing my 2024 Ford Maverick from Ken Grody Ford in Redlands. The staff, especially the salesperson from the Ken Grody Team, made the process smooth and stress-free. Their expert knowledge about the Maverick impressed me, and their customer support was top-notch, addressing all my questions and concerns with patience and professionalism. I highly recommend this dealership for their friendly approach and commitment to customer satisfaction. If you're in the market for a new vehicle, don't hesitate to visit Ken Grody Ford and have a chat with their amazing team.
Chris & Mike helped me out and they were the best!!! They made it happen ! Everyone in this dealership were very welcoming:) by far the bast experience buying a car!
Great Team & Excellent Service, Hardworking to Make the deal work to sell & help me convince my wife.
I purchased my vehicle in June of 23 and have been so happy with the service Department Kevin is the best Always so attentive to my needs and makes sure my car gets everything it needs in a timely manner Very proactive is letting me know the status of my vehicle and what it may need in the future Definitely not just out to get you to spend money
They're sales guy was great but they're finance guy is a liar, cheat, & provided horrible service! I'll never purchase a car from them again!
I have a 2021 Ford Expedition and it is stalling/ losing power when I accelerate. I have tried to call the dealerships service department four times today. I've called four times today. The first time I called it rang twice and then it went silent. The next time I called it rang and rang and rang and no one picked up. The third time I called the service department it rang one time and it went silent. The fourth time I called, it rang twice, and then it went silent. How severely incompetent can you be!?! I am so sick ...
After several months during the FORD BRONCO issues, i have been following up several times trying to ascertain information from the dealer and the FORD manufacturer about the orders and trim levels. In response to many several emails that i sent, these are the 2 emsils that i received on 3/15/23 from Rene and Chris Rivas. Chris is just a bad bad manager on how to deal with customers. 1st email on 3/15 this is Rene, and sorry for my delay response, I was out of the office. You will need to speak with Christ Rivas only, since we don't have a ...
STAY AWAY FROM THIS STEALERSHIP!!! They tried to RIP ME OFF! 3-21-22. with buying a new engine?? problem was a blown HEAD GASKET. If there techs ??? and i use that phrase loosely. couldn't find the issue.... they offered to buy my car for $1,500 must have answer within 72 hours?? HUSTLE!! they would probably replace the HEAD GASKET next day and put it on the lot for $16,000. go to JIFFY LUBE there more HONEST!
On December 5th 2021, I purchased an F-150 5.11 edition truck from the Ken Grody Ford dealership in Redlands. The next day the check engine light appeared and I returned it to the dealership. When I returned the truck I was approached by the general sales manager Kerwin Peña and salesman Octavio Ibarra and was offered 20k to keep the truck but I rejected the offer because I was not comfortable with buying the truck and taking the money. On December 31st 2021, I returned and purchased an F-150 Roush edition truck. When I bought the truck, a free bed liner and ...
If your looking for good services don't use Ken Gurdy. They have horrible customer service!!! Tried buying from them and they never got back to me should had known service department would be just as bad.
I bought my 2019 Ford Ranger a few days ago in one of the MOST PAINLESS FASHION. Rene Mancia made it possible. All transaction was done remotely and finally after all the finalization of my paper work. Rene personally delivered our Truck. We took it for a spin around the block, he explained the vehicle to us and we gave him our Down payment. He Uber himself back. It was PAINLESS!!! And Rene was FANTASTIC!!
Had an issue with my new truck and I’m leaving on a trip! But Amber and the service dept went above and beyond so we can leave this morning!Ive never had service like this before from a dealership ! I’m blown away at their level of service! Highly recommend this dealership!!!👍
Lax at Ken Groody Ford was very helpful. She was able to help me trade in 2 of my vehicles and keep my payments where they needed to be with very little effort on my part. I had been to 3 other dealerships in Redlands that day looking for transit connect style vans and was disappointed when the other dealerships said my rates would be dramatically higher because of my credit. I highly recommend calling Lax up and see if she can help you get into a 0% loan. I will be doing more business with this dealership in the future. Very pleased ...
This place has a really unrighteous staff and trickery repairs employees. I took my employment vehicle to get checked because my A/C stopped blowing cold air and after few hours they wanted to replace compressor and blown fuse for over $1,200 and I told them to forget about it, I went to auto zone and got the fuse for $3.49 replaced the bad one and now my A/C is blowing freezing cold air again. Bad Bad Bad people
Good service, fast check-in. Just an oil change and tire rotation this time. I was called by a clerk from Redlands Ford and reminded I was due for service, which I was, so I made an appointment. However, when I arrived I was told no appointments for basic service so I'm not sure why I was given a time and day. It didn't really affect me since check-in was speedy as a walk-in anyway. They may want to clarify what needs and appointment and what does not as I see another commented on that too. I did like ...
Couldn’t of gotten a better advisor. He was awesome and recommend him to all!!! He is well trained and follow up with customers were perfect!!
Have purchased 3 cars from this dealer. Always excellent service & friendly. They treat you with the utmost respect & answer any questions. The whole process was excellent
I made an appointment, and showed up just a little bit early to find that it was basically a first-come, first-serve free for all. It took about 15 minutes for somebody to come up to my vehicle, and at that, the person was not qualified to check me in. Instead, the employee said that he would find the appropriate employee to assist me, and to stay put. After a little while, and with no interaction with a service tech, a porter approached me and asked if I could please move my vehicle out of the way so that other vehicles could ...
We had Lincoln vehicles since the MKX (2007) (Ford Edge 2006) as we walked away from Land Rover once Ford sold it to TATA Motors. In 2009 we had an issue with another Ford Dealership in Riverside, as we were considering switching to Ford (from Lincoln). We talked with Lax, her sense of caring while acting accordingly to sales is special. We had many issues with the Lincoln Dealership in Riverside (which no longer exists, losing its franchise in 2016-2017) and we came to Redlands Ford for service the 2016 Lincoln. The service surpasses those of the Lincoln brand in both Orange County (Costa ...
I submitted a review under the name “Barefoot”. I meant to give everything a five star rating. But after I submitted it, and went back to read it several categories are marked 1 star. I have tried so many times to change it bit I cannot. Please see my update here.
We stared looking for a Ford Ranger and contacted different dealers. When we called Redlands Ford, Chris Curtis was helpful and very knowledgeable about the new Ranger. He answered all our questions, searched for the model we wanted, followed up via text and calls. They found the model we wanted and stayed way past closing to go over all the features. His sales manager went above and beyond to work with us on our trade in and explaining the Rebates Ford was offering to help us receive the best price. Great overall experience!
All employees acknowledge you instead of ignoring because they are too busy. One upsetting thing that happened was when I picked up my explorer when finished. The mechanics had pushed the a/c buttons and messes up my cold Air It took me a while to get the hot air to stop blowing and find out what was wrong. I thought it was broken
Helped with my answers and my recall thank you I would definently return back Was very friendly and was told a diferent pay when i picked my truck up and they fixed it right away to the pay that i was told at first for my oil change
So my wife went in the dealership looking for the truck of her dreams. Darrell was her salesmen, , he met all he expectations of options she wanted on the truck. All the way down to the color. It was fast and super pleasant. That in fact I will be purchasing my next vehicle from this dealership. I got the best deal in town.
From the moment I stepped on the lot to the time I left I was treated very well. An excellent price was given for trade in and new Explorer. Dealer was honest about price and incentives.
My experience with Redlands Ford was easy and fast and the overall experience was friendly and professional. I will let all my friends and family know to visit Redlands Ford for future auto purchases.
Redlands Ford made my experience buying a car easy, convenient, and fast. The best service I have ever had buying a car. Thank you Jay.
The best experience I have ever had buying a vehicle, from the person that answersrhe phone to the salesman. To the finance person to the lot people. The best.
I have dealt with many dealerships I found them honest and when I bought my car it wasn't a high pressure service has been good
At 55,000 miles on my 2013 F150, which I purchased new, my turbo went out. Ford motor company came through and replaced it at no cost. After Redlands Ford finished the work and I picked it up it ran fine, but the fuel economy went from daily averaging 17 to 19 miles per gal to 13 to 15. I then developed a series of problems which required several visits and a couple of years of paying for repairs and no help with the gas mileage, I decided to just have the fuel economy checked. On 10/24/18 it cost me $124.95 for the tech to gave me a run ...
Redlands Ford is the best dealership in the inland area and riverside. The personal is very friendly and professional they provided us with great customer information. Redlands Ford is the best
Got exactly what I wanted a good deal and a Malibu turbo Ltz very low mileage barely used 5YRwarranty all within my budget nlowmonthypayment thanksRedlandsFord!
Purchased my last 3 cars at Redlands Ford. Lax is without a doubt the best and most helpful salesperson I have ever worked with. Thank you Lax!
I've never met a friendlier least pushy bunch of car people. From start to finish they were pleasant, accommodating, caring and careful. They did everything I asked, addressed all of my concerns and were nice the whole time, unlike car max, and the 10 other dealers I went to. Amazing!
I Had a bad experience with the Ford Dealership in the High Desert over pricing on a New 3500 Crew Cab. I told them what i wanted to pay per month plus what my down payment was going to be and was told no problem, B.S. that did not happen. Came back with a ridiculous payment and said that was the best they could do. So i left. I called up Andrew at red lands ford And told Him what i have just went thru at the other dealership and what truck i was looking for. He told me to ...
Redlands Ford: This is on Yelp and your Facebook page! I love the example template that pops up: I love blah blah blah! This is certainly not the case! I had turned in my 15 transit for recall purposes on the sliding doors. At the same time I had mentioned that my back hatch door release on the exterior is breaking and that it has to be a manufacturers defect being that there is absolutely no forced entry and the plastic is broken. I had shown the service desk attendant what was going on with it in regards to it having ...
I love my new race red F 150. They delivered it straight to my house. What a convenience! No hassle, easy time with great people.
Sales person went above and beyond to get me the deal I wanted.and the over all Purchase was a pleasant Experience.So if you need a car check out Redlands ford.
1985 to date I have purchased seven vehicles from Redlands Ford, everyone from Lax Internet sales, finance department right down to the service department are the best!
easiest car purchase experience ever. I will return again and again to purchase from Redlands Ford. Staff is knowledgeable and accommodating. They even delivered my car to my office.
I was told my truck blown a head gasket and had a burn value. Cost $10.000 It wasn't EGR COOLER VALUE. $3400.00
It was quick, fast, and easy to buy from Redlands Ford. I walked in talked to Lax (very nice lady) she let me test drive the car I wanted gave me a good price right of the bat that I couldn't resist with no haggle and about a hour later I was driving my new car off the lot. Highly recommend Redlands Ford to everyone I know.
This was one of the best auto deals I have ever experienced. Monica in Internet Sales was very patient and accommodating, and knew almost everything about the car I purchased. I was able to drive off in a vehicle that I didn't think I could afford, financed at a low rate that I didn't think was available to me. Sales Manager Ernie was very helpful in finalizing the deal. When I discovered a small error the following day, Ernie ensured the finance team was waiting for me when I arrived and I was walking out of the dealership ...
We purchased two Explorers from Lax in internet sales. She was very personable and very professional. She answered all of our concerns without trying to push us in one direction or another We got the two vehicles we wanted at an excellent price. We would recommend Lax and your dealership to friends and family.
This was the best experience I have had purchasing a new car. I am so impressed with everyone who helped me. I want to thank, Richard Jerez, Ulania and Tina Abbott for taking time to answer my many questions! I love my new Fusion and how affordable it was. I will return to Redlands Ford for my next car!
I dealt with Lax in fleet, so personable. The dealership is in process of remodeling, so was hard to find a parking place.Didn't stop me tho.
Christofer Rivas was able to find a great vehicle that was within our price range and went above and beyond to make our buying experience hassle free. It was my first time purchasing a vehicle from them and I couldn't be happier. In addition, I would most defiantly recommend the Redlands Ford dealership because they go the extra mile to ensure customer satisfaction.
We were surprised how much we enjoyed the experience at Redlands Ford buying our 2015 Ford Escape 4wd. Had a lot of contract options to explore and ended up with what fit our needs best. Thanks to Orlando, Sergio, Reuben and Tina. It was a pleasure with all of you. And a shout out to Sergio who spent quite a bit of time getting us familiar with the vehicle. It's really nice that we are now even more impressed with the vehicle, now that we have driven it a while. Highly recommended.
I bought a 2015 Ford Edge from Redlands Ford today, My salesperon was Chris Rivas, he was professional, knowledgeable and made the transaction seamless. I highly recommend Redland Ford and Chris Rivas for your next car purchase!
My internet query was quickly answered by Lax. I was given a great price, good trade in value and nicely discounted extras. The entire experience was great. Thank you Lax,Luis and Tina.
We worked with Sergio & Luis Prez and had a great experience! Sergio was great sales man. He never made me feel pressured to buy. Best Car buying experience in my book.
Sergio in internet sales has gone far beyond what was expected. This is the second vehicle I have bought from Sergio, in internet sales. As a matter of fact Sergio far exceeded expectations looking for just the right truck for me. Taking almost six months, he took the time to listen what I wanted and found me exactly what I wanted. No games, no BS, no putting on airs, just honest integrity. Redland Ford has earned both my trust and admiration. I will buy all my vehicles from Redlands Ford. -
I will not buy another truck from this dealership because they lie they tell you one thing and then you go to sign the contract is nothing what they promised you again I will not buy another vehicle from this dealership be warned
I have purchased many cars in my lifetime and I would have to say that Nick made this purchase one of the easiest, quickest and most enjoyable experiences that I have had buying a vehicle in a long time. He was very honest and up front with me which is what I value most in a sales person. Tina in finance was also a joy to work with, very helpful, and excellent customer service!
We drove 35 miles to the Redlands Ford dealer instead of buying from Colley Ford in Glendora because of the referral by AAA and the AAA pricing we were given in an email from Carrie at Redlands Ford. It showed $28,869 as the "AAA Auto Club Price," a savings of $4936 from list price. Turns out she included the $3000 rebate in that number. We expected the rebate in addition to that number as was explained in the fine print of the email. We should have walked at that point. It was a big disappointment and even a "bate and switch&...
I was apprehensive about buying a car, it had been a really long time since I Had done it alone. Nick Fletcher was very informative from the very beginning, He answered all my questions and I felt he was very upfront. He worked hard to make me happy and got me everything i wanted on my car. Everyone I can in contact with at Redlands Ford was friendly and helpful.
This Dealership lacks integrity. They lied to me about coming down on the price saying, "We are only making $300.00 off this vehicle." One sales person even said he took offense when I told he was a salesman and would do whatever to took to make a sale. He stated he was offended that I called basically calling him a Liar. Well as you will see after reading this review, he did lie so did their Finance person and their internet sales person because when I went home and did some research online at a us week news ranking ...
Outstanding car buying experience! Mr. Fletcher went out of his way to accommodate me. He even drove 2-1/2 hours to pick me up when he heard that I had totaled my old vehicle. Excellent customer service! The truck was exactly what I was looking for
The service department at Redlands Ford is outstanding. They always have my vehicle serviced in a timely manner and it's done right the first time. Their prices are very reasonable and their employees are top notch. I would recommend Redlands Ford service department to anyone. This department was the main reason I bought a new 2014 Ford Escape instead of going to another brand.
If you are considering a new Ford I would recommend contacting Nick Fletcher in the Internet Sales department. He contacted us right away upon our internet query and was able to answer all the questions we had. We made an appointment to meet with him at Redlands Ford and he was able to get us in a new Ford Escape with the payments we were looking for. For once, it was a pleasant car buying experience. Also, another reason for purchasing through Redlands Ford is their service department in fantastic! I've been going to them since I purchased my ...
This is the first time that we have applied for a auto online and it was fantastic. The service from the time we arrived until we left was exceptional. What normally takes a really long time - they accomplished as fast as they could. Everyone we spoke to were friendly, informative and helpful. We left feeling very satisfied with Redlands Ford and we wouldn't hesitate to recommend them to anyone. Sincerely, Carol J. Olmo
Lax and the team at Redlands Ford did a great job of making us feel welcome. Everyone was up front and honest about the pricing, and we felt like we got a fair deal.
Friendly, courteous service by all personnel. Answered questions - knowledgeable about their products and services. Helped setup mytouch phones, etc. Finance person explained options and answered my annoying questions patiently and courteously.
After a bit of a rocky start (due to miscommunication, it happens) I bought my new 2013 Focus ST with the exact color and options I wanted. No BS, no games, Nick was very helpful and communication was great. I would highly recommend the Redlands Ford team to anyone looking for a new Ford.
They were all very friendly and not pushy. I love my new car and hope that everyone has the same expierence as I did. Thank you all for your great service and hard work making my purchase so stress free......
We were looking for a new vehicle for our family that would work well with our needs. We were looking for a F-150 and started on the internet. The responses that we received from our sales person were quick and informative. When we came to the dealership to purchase, our sales person worked hard to get us exactly what we were looking for.
Staff helped with the choice of the new car. She was very helpful in giving suggestions and over all knowledge of the vehicle. She called and asked if we were happy with the vehicle and if we had any questions
This place is a great place to visit for a used car or truck. Prices were low to begin with and they were still willing to shave some off. Really nice people and not pushy at all. Go here first and save yourself some time and hassle. Cheers, Brant